Last updated: January 1, 2025
1. Introduction
Lignotech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone number, address)
- Company information and job title
- Project requirements and business needs
- Payment and billing information
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on site
- Referring website information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving our AI consulting services
- Responding to inquiries and providing customer support
- Processing payments and managing accounts
- Sending service-related communications
- Analyzing website usage and improving user experience
- Complying with legal obligations
- Protecting against fraud and security threats
4. Lead Generation Services
For our lead generation services, we:
- Collect and analyze prospect data from various advertising channels
- Use AI algorithms to identify and qualify potential leads
- Share qualified lead information with our clients
- Monitor campaign performance and lead quality
- Maintain records for billing and quality assurance purposes
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent
- To provide services you have requested
- With trusted service providers who assist in our operations
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- In connection with a business transfer or merger
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Secure data centers and infrastructure
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and operations
We will securely delete or anonymize your information when it is no longer needed.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +1 4048444515
- Address: 11858 Quail Bush Circle, El Paso, TX 79936-0000
15. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.
16. European Privacy Rights
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.